Shipping Policy

Shipping & Handling Charges are as follows:

Free Standard Shipping & Handling on all domestic orders within the USA
$19.95 flat fee for all international countries we ship to worldwide

Delivery & Processing Time:

Orders can be tracked online at: https://jumpskin.com/account/login

The processing time for orders is 72 hours. After your order has been processed, you will receive an email, and the typical delivery time within the United States is 3-10 business days, and 14-30 business days internationally. Please keep in mind that during holidays or limited edition launches and restocks, this time may vary. Also, some additional delays may be experienced due to COVID as a result of stocking and production delays.

Jump Skin is not responsible for any shipping deliveries that may be affected by customs, natural occurrences, COVID , or air and ground transportation strikes or delays, nor any extra fees, customs or back end charges once the package has exited the United States.

Packages undeliverable by FedEx SmartPost, USPS, UPS, DHL and/or their international shipping partners will be canceled and refunded once received and processed at our shipping hub.

Refusal of Delivery:

Please allow up to 5 business days for your refund to appear once we processed the return. PLEASE BE ADVISED THAT REFUSED OR UNCLAIMED INTERNATIONAL ORDERS WILL NOT BE REFUNDED.